Master Subscription Agreement
This Master Services Agreement (“Agreement”) is made and entered into by and between PeopleAdmin, Inc. (“Company”) a Delaware corporation, and Customer. PeopleAdmin offers access to its system which assists Customer in automating certain human resources administrative tasks (the “System”). The PeopleAdmin Systems is offered as a software as a service (SaaS) which is centrally hosted by PeopleAdmin and accessed by the Customer remotely via the web.
1.
Services
. During the
term of this agreement, provided timely payment of the applicable fees, Company
shall (i) provide Customer access to the System modules listed on any
applicable Order Form (SaaS Services), along with associated Support (Support
Services) and (ii) perform any professional services, including, but not
limited to, implementation, training and other consulting services
(Professional Services), listed on any applicable Order Form(s) and described
in any attached Statement of Work (“SOW”).
SaaS Services and Professional Services are referred to herein as the “Services”.Customer authorizes Company to provide the
Services and agrees to pay the associated fees as set forth in the attached
Exhibits and additional Exhibits or SOWs as the parties may agree to from time
to time.
a.
SAAS Subscriptions
. Company will
provide to Customer access to the System modules listed on any Order Form(s)
for the Subscription term indicated therein.
Access to the SaaS Services is limited to the version of the System in Company’s
production environment. Company regularly updates the SaaS Services and
reserves the right to add and/or substitute functionally equivalent features
from time to time at its sole discretion. Company will provide Customer online
access to and use of the SaaS Service via the Internet by use of a Company-approved
Customer -provided browser. The Service
will be hosted on a server that is maintained by Company or its designated
third party supplier or data center.
2.
Affiliates.
“Affiliate” means any entity including,
but not limited to, a corporation, company, partnership, LLC/LP or joint
venture that directly or indirectly, through one or more intermediaries
controls, is controlled by or is under common control with a party. Control
means the possession, direct or indirect, of the power to direct or cause the
direction of the management and policies of an entity, whether through
ownership of voting securities, regardless of percentage, by contract or
otherwise.
a.
Affiliates of either party may execute and Order Form and/or
enter into a SOW under this Agreement. The contracting Affiliate assumes the
rights, privileges, protections and responsibilities of the original
contracting party under this Agreement with respect to the applicable SOW. The
contracting Affiliate, and not the original contracting party, will be solely
liable for its obligations (including payment) and liability of any name or
nature under the Order Form or SOW. A
party will assert any claim arising out of or related to the Order Form or SOW
(including, but not limited to, execution, inducement to enter into,
performance, non-performance, or breach) only against the contracting
Affiliate.
3.
Term and
Termination.
This Agreement shall be effective
for the period of time indicated on the applicable Order Form ("Initial
Term") and shall automatically renew for successive one year terms
("Renewal Terms") at the fee then in effect for the option selected
by the Customer, unless terminated as set forth herein.
.The Effective Date for the Initial Term is
upon Company’s notification to Customer of
completion of the implementation of the SaaS Subscription set forth on the
Order Form. Either party may terminate this Agreement, for any reason, with at
least ninety (90) days’ prior written notice to the other party, with such
termination to be effective at the end of the Initial Term or any Renewal Term
as applicable.
4.
Billing and
Payment.
Fees
are due to Company no later than 30 days following the date of execution of the
Order Form. Interest accrues on past due
balances at the lesser of a 1½% per month or the highest rate allowed by
law. If Customer fails to make timely
payments of any undisputed fees, Customer shall be in material breach of the
Agreement. In the event of such payment
breach, Company will be entitled to suspend any or all Services upon 10 days
written notice to Customer and/or to modify the payment terms, and to request
full payment before any additional performance is rendered by Company. Payment
of fees is under no circumstances subject or conditioned by the delivery of
future
products
or functionality not otherwise set forth in the Agreement.
PeopleAdmin will
submit an invoice for the subsequent term’s Service Fee, plus the applicable annual
fee increase, to Customer at least sixty (60) days before the expiration of the
Initial Term or any Renewal Term. If an
undisputed amount owed by Customer for the Initial Term, or any subsequent
Renewal Terms becomes more than sixty (60) days past due, Customer’s access to
the PeopleAdmin System may be interrupted until payment is received.
a.
Taxes
.Unless expressly provided otherwise, the
prices in the Agreement do not include taxes.
Customer agrees to pay any taxes, other than those based on Company’s net
income, arising out of the Agreement. If
Customer is tax-exempt, Customer agrees to send Company a copy of its
tax-exempt certificate upon execution of this Agreement.Customer agrees to indemnify Company from any
liability or expense incurred by Company as a result of Customer’s failure or
delay in paying taxes due.
5.
Acceptable Use.
Customer is
solely responsible for the content of any postings, data, or transmissions
using the Services, or any other use of the Services by Customer or by any
person or entity Customer permits to access the Services. Customer represents
and warrants that it will: (a) not use the Services in a manner that: (i) is
prohibited by any law or regulation, or to facilitate the violation of any law
or regulation; or (ii) will disrupt a third parties’ similar use; (b) not
violate or tamper with the security of any Company computer equipment or program;.
If Company has reasonable grounds to believe that Customer is utilizing the
Services for any such illegal or disruptive purpose Company may suspend the
Services immediately with or without notice to Customer. Company may terminate
the Agreement as contemplated in Section 3 if Customer fails to adhere to the
foregoing acceptable use standards.
a.
Customer is solely
responsible for obtaining and maintaining at its own expense all equipment
needed to access the SaaS Services. Customer shall have sole responsibility for
the accuracy, quality, integrity, legality, reliability, appropriateness and
ownership of all of the data it submits to the Services.
b.
No
Liability for Customer Procedures
.
Company carries out procedures specified solely by Customer, and Company
expressly denies all liability for Company’s implementation of Customer’s
procedures including, but not limited to, Customer’s hiring and screening
criteria and any of Customer’s practices that are discriminatory or otherwise
in violation of applicable law. Customer
is solely responsible for determining the scope and extent of the Services
provided by Company, and Customer is entirely
responsible for reviewing the Services provided by
Company on Customer’s behalf to ensure compliance with Customer’s
procedures.
Company makes no attempt to determine or advise as to whether the
Customer’s procedures comply with any statutory or regulatory requirements,
including but not limited to any statutory or regulatory requirements related
to hiring, employment, race, color, ancestry, religion, citizenship, gender,
sexual orientation, age, marital status, pregnancy, veteran status, national
origin, disability, or any federal, state or local statutes governing the
employer/employee relationship. To the
extent, however, that Customer’s procedures or criteria clearly violate any of
these laws, PeopleAdmin reserves the right to refuse to implement such
procedures or criteria. Company also
will not be liable for Customer’s failure to comply with applicable laws,
regulations, or Customer’s own privacy policy (if any) or for loss of data.
c.
Customer is
responsible for maintaining the confidentiality of all passwords and for
ensuring that each password is used only by the authorized user.Customer is entirely responsible for any and
all activities that occur under Customer’s account. Customer agrees to
immediately notify Company of any unauthorized use of Customer's account or any
other breach of security known to Customer.
Company shall have no liability for any loss or damage arising from Customer’s
failure to comply with these requirements. PeopleAdmin will maintain Customer’s
passwords as confidential and will not disclose them to third parties.
6.
Warranty and Disclaimer.
Company
warrants that the services will be performed in all material respects in
accordance with the services policies referenced in the applicable SOW or Order
Form.
COMPANY DOES NOT
GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERUPTED, OR THAT PEOPLEADMIN
WILL CORRECT ALL SERVICES ERRORS. CUSTOMER ACKNOWLEDGES THAT COMPANY DOES NOT
CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE
INTERNET, AND THAT THE SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND
OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES.
PEOPLEADMIN IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER
DAMAGES RESULTING FROM SUCH PROBLEMS.
THE WARRANTIES
SET FORTH IN THIS SECTION ARE EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER EXPRESS
OR IMPLIED WARRANTIES. COMPANY HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR IMPLIED WARRANTIES
ARISING FROM A COURSE OF DEALING OR COURSE OF PERFORMANCE.
7.
Limitation of Liability. IN NO EVENT WILL EITHER PARTY BE
LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, REGARDLESS OF THE FORM OF ACTION,
WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR
OTHERWISE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. EXCEPT FOR INDEMNITY OBLIGATIONS, EACH PARTY’S LIABILITY UNDER THIS
AGREEMENT WILL NOT EXCEED THE AMOUNT PAID TO PEOPLEADMIN BY CUSTOMER DURING THE
PREVIOUS TWELVE (12) MONTHS.
8.
Confidential Information.
.
“
Confidential
Information
” means any proprietary or confidential information that at the
time of disclosure is marked as “proprietary” or “confidential,” is reasonably
identifiable as the disclosing party’s proprietary or confidential information,
or should reasonably be considered as proprietary or confidential under the
circumstances of disclosure. Confidential Information includes
Customer’s job applicant
information,
personnel data, and hiring
criteria, Customer’s and Company’s forms, Company’s software used to provide
the System, and
the terms of this
Agreement. Each party agrees that it (i)
will not copy or use any of the other party’s Confidential Information in any
way, except as permitted by this Agreement or as required to achieve the
purposes of this Agreement, (ii) will not disclose any of the other
party’s Confidential Information to any third party, except to that party’s
attorneys and accountants who need to know such information and who are subject
to confidentiality obligations at least as stringent as those in this
Agreement, and (iii) will protect the other party’s Confidential Information as
well as it protects its own information of a similar nature using at least
reasonable care. The receiving party may
disclose the Confidential Information of the disclosing party in response to a
valid court order, law, or other governmental action, provided that, to the
extent permitted by law, (i) the disclosing party is notified in writing before
disclosure of the information and given a reasonable opportunity to obtain a
protective order, and (ii) the receiving party assists the disclosing party, at
the disclosing party’s expense, in any attempt to limit or prevent the
disclosure of the Confidential Information.
Information is not Confidential Information if a party can clearly show
that it (i) became known to the receiving party prior to receipt from the
disclosing party, (ii) has become publicly known, except through breach of this
Agreement, or (iii) is independently developed without reference to
Confidential Information.
a.
Injunctive
Relief
.
In the event of an actual or threatened breach of the above confidentiality provisions,
the non-breaching party will have no adequate remedy at law and will be
entitled to immediate injunctive and other equitable relief, without bond and
without the necessity of showing actual money damages.
9.
Customer Responsibility. Customer is solely responsible for
the content of communications transmitted by Customer using the Services, and
shall defend, indemnify and hold harmless Company from and against all
liabilities and costs (including reasonable attorneys’ fees) arising from any
and all third-party claims by any person based upon the content of any such
communications. Customer is not permitted to resell the Services. Customer
shall use the Services only for lawful purposes. To the extent deemed necessary
by Customer, Customer shall implement security procedures necessary to limit
access to the Services to Customer’s authorized users and shall maintain a
procedure external to the Services for reconstruction of lost or altered files,
data or programs. Customer is responsible for establishing designated points of
contact to interface with PeopleAdmin.
10.
Rights Granted.
Subject to the terms of this Agreement, Company grants Customer a
limited, non-exclusive, personal, non-transferable right to access the Services
during the Term of this Agreement solely for internal use.Customer shall not (i) sell, market, rent,
sub-license, or license any aspect of PeopleAdmin System or Intellectual
Property or otherwise use the Services for any purpose other than as
specifically provided in this Agreement, (ii) decipher, decompile, disassemble,
reverse assemble, modify, translate, reverse engineer or otherwise attempt to
derive source code, algorithms, tags, specifications, architecture, structure
or other elements of the System in whole or in part, for competitive purposes
or otherwise, (iii) allow access to, provide, divulge or make available the
System to any user other than those who have licenses to access; (iv) write or
develop any derivative works based upon the System; (v) modify, adapt,
translate or otherwise make any changes to the System or any part thereof; (vi)
use the System to provide processing services to third parties, or otherwise
use the same on a ‘service bureau’ basis; (vii) disclose or publish, without Company’s
prior written consent, performance or capacity statistics or the results of any
benchmark test performed on the System or (viii) remove from the System
identification, patent, copyright, trademark or other notices or circumvent or
disable any security devices functionality or features. Customer obtains no
ownership rights or any other rights in the Intellectual Property or the
PeopleAdmin System, other
than those
specified in this Agreement. Customer
grants Company a limited license to use Customer’s transactional and
performance data related to Customer’s use of the Services (e.g., statistical
information about the number of job applications processed) solely on an
aggregated and de-identified basis as part of Company’s overall statistics for
marketing and analytical purposes, provided that PeopleAdmin does not reveal
Customer’s job applicant information, personnel data, or hiring criteria.
11.
Customer Data. All data is owned by Customer and is to be
strictly held as confidential. PeopleAdmin will delete and destroy all copies
of data once the Agreement is terminated with or without default. Customer has the
option to receive a backup of data prior to deletion per section 10. All right,
title and interest in and to the Licensed Material, and all copyrights,
patents, trademarks, service marks or other intellectual property or
proprietary rights relating thereto, belong exclusively to PeopleAdmin. Any
modification to the Software performed by Customer directly or indirectly extending
the current capabilities shall be the property of Company and all copyrights
and other rights are hereby assigned to Company.
12.
General
Provisions.
a.
This Agreement, including any amendments and attachments
hereto that are incorporated herein, constitute the entire agreement between
the parties and shall be binding on the parties when accepted by Customer. No
modification, termination or waiver of any provisions of this Agreement shall
be binding upon a Party unless in writing signed by an authorized officer of
the relevant Party. No provision of any purchase order or other document issued
by Customer, which purports to alter, vary, modify or add to the provisions of
this Agreement, shall be binding upon PeopleAdmin or effective for any purpose,
unless accepted by PeopleAdmin in writing
b.
It is further expressly understood and agreed that, there
being no expectations to the contrary between the parties, no usage of trade or
other regular practice or method of dealing either within the computer software
industry, Company’s industry or between the parties shall be used to modify,
interpret, supplement, or alter in any manner the express terms of this
Agreement or any part thereof.
c.
Independent Contractor
. The
relationship of Company and Customer established by this Agreement is that of
independent contractor, and nothing contained in this Agreement shall be
construed to (i) give either party the power to direct or control the day‑to-day
activities of the other, (ii) establish Company as a hiring or human resources
consultant to Customer, (iii) establish the parties as partners,
franchisee-franchiser, co‑owners or otherwise as participants in a joint
or common undertaking, or (iv) otherwise give rise to fiduciary obligations between
the parties.
d.
Neither this Agreement nor any right or obligation hereunder shall be assigned or delegated,
in whole or part, by either party without the prior express written consent of
the other, which shall not be unreasonably withheld and for which no additional
consideration shall be necessary; provided, however, that either party may,
without the written consent of the other, assign this Agreement and its rights
and delegate its obligations hereunder to an Affiliate, or in connection with
the transfer or sale of all or substantially all of its business related to
this Agreement, or in the event of its merger, consolidation, change in control
or similar transaction. Any purported assignment in violation of this section
shall be void. Subject to this section, this Agreement is binding upon and is
for the benefit of the parties and their respective successors and permitted
assigns.
e.
If any provision or provisions of this Agreement shall be
held to be invalid, illegal or unenforceable, the validity, legality, and
enforceability of the remaining provisions shall not in any way be affected or
impaired thereby.
13.
Waiver.
No delay or
failure of Company or Customer in exercising any right herein and no partial or
single exercise thereof shall be deemed of itself to constitute a waiver of
such right or any other rights herein. Any waiver by Company or Customer of any
breach of any provision of this Agreement shall not operate or be construed as
a waiver of any subsequent or other breach.
14.
Force Majeure.
Except for payment of fees, non-performance by either
party will be excused to the extent that performance is rendered impossible by
strike, fire, flood, governmental acts or restrictions, failure of suppliers,
or any other reason where failure to perform is beyond the control and not
caused by the negligence of the non-performing party.
15.
Governing Law.
This Agreement
shall be governed by and construed in according with the laws of the State of Texas
without regard to its conflict of laws principles. All actions, suits, or legal
proceedings arising out of or related to this Agreement will be brought only in
the federal or state courts located in Travis County, Texas and the parties
consent to the exclusive jurisdiction of such courts.
16.
Entire Agreement.
This Agreement,
including any executed SOWs or Order Forms, is the complete and exclusive
statement of the mutual understanding of the parties and supersedes any and all
previous written and oral agreements, negotiations, and communications relating
to its subject matter. This Agreement and any SOWs may only be modified or
amended in a writing signed by both parties.